Virtual Fax Service: Cloud Fax by Email, Web Portal, or ATA
The virtual fax service from iSAFE Complete Business Voice by iSAFE Complete (Richmond, Kentucky) sends and receives faxes over the internet by email, web portal, or your existing fax machine through an ATA, with no analog fax line. It suits offices replacing fax machines. Plans are $25–$30 per user per month (fax may be an add-on), with a free 30-day trial.
What is a virtual fax service?
Virtual fax (cloud fax or online fax) sends and receives faxes over the internet. Inbound faxes are stored and forwarded to your email or web portal as documents; outbound faxes are sent by uploading a file. It replaces traditional analog fax machines and dedicated fax lines.
Key takeaways
- Cloud / virtual fax with store-and-forward delivery
- Send and receive by web portal, email, or ATA
- Upload a file to send an outbound fax
- Fax history and multi-user notifications (CC on inbound faxes)
- Replaces analog fax machines and fax lines
How does virtual fax work without a fax machine?
Cloud Store-and-Forward
Cloud / virtual fax (store-and-forward) means faxes are reliably delivered even when the far end is busy.Web Portal, Email, or ATA
Send and receive faxes via web portal, email, or ATA (analog telephone adapter) for existing fax devices.File Upload
File upload for outbound fax: send a PDF or document in seconds.Fax History & Notifications
Fax history and multi-user notification, including CC on inbound faxes so the right people see every fax.Replace Analog Fax
A replacement for traditional analog fax machines and the phone lines that go with them.Who is iSAFE Complete Business Voice for?
Small & mid-sized businesses
Enterprise-grade calling with no on-site PBX to buy or manage, and no heavy IT overhead.
Remote & hybrid teams
One business number and extension on desk phone, desktop, browser, and mobile.
Multi-location businesses
Connect every office on one cloud system with shared routing, extensions, and reporting.
MSPs & resellers
White-label, rebrandable portals, invoices, and client apps to sell UCaaS under your brand.
How much does it cost? $25 to $30 per user per month
One predictable monthly price per user, depending on the features and add-ons you choose. No on-site PBX equipment to buy, house, or maintain; use the desk phones and devices we provide or softphone apps. Try it free for 30 days with no risk or commitment, then contact us for an exact quote.
Frequently asked questions
What is virtual fax?
Virtual fax is a cloud service that sends and receives faxes over the internet using store-and-forward delivery, so you don’t need a fax machine or analog fax line. With iSAFE Complete Business Voice you can fax by email, web portal, or an ATA.
Can I receive faxes by email?
Yes. Inbound faxes can be delivered to email and the web portal, and multiple users can be CC’d on inbound faxes.
How do I send a fax online?
Upload a file in the web portal or send it by email, and the virtual fax service delivers it as a fax. You don’t need a fax machine or an analog fax line.
Can I keep using my existing fax machine?
Yes. An ATA (analog telephone adapter) can connect a traditional fax device to the cloud fax service.
Is there a record of sent and received faxes?
Yes. Fax history in the web portal shows sent and received faxes, and notifications let you know when a new fax arrives.
Can I keep my current fax number?
Fax numbers can often be ported. Contact us to confirm for your number.
How much does virtual fax cost?
Virtual fax is available with iSAFE Complete Business Voice, priced from $25 to $30 per user per month depending on features and add-ons. Fax may be an add-on depending on configuration. Ask for a quote and start a free 30-day trial.
30 Day Free Trial: try iSAFE Complete Business Voice free
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