Business Texting (SMS & MMS) from Your Company Number
Business texting in iSAFE Complete Business Voice by iSAFE Complete (Richmond, Kentucky) lets your team text customers from your company number with 10DLC-compliant SMS and MMS, shared numbers, bulk messaging, reminders, and CRM integrations. It is included in plans of $25–$30 per user per month, with a free 30-day trial.
What is business SMS/MMS?
Business SMS/MMS lets your team send and receive text and picture messages from your company phone numbers instead of personal cell phones. iSAFE Complete Business Messaging is 10DLC compliant (registered for application-to-person texting on U.S. 10-digit numbers), so messages are more likely to be delivered.
Key takeaways
- Text from company numbers, 10DLC compliant
- Shared numbers for teams; history syncs across devices
- Bulk messaging, reminders, and drip campaigns
- Keyword auto-replies, QR codes, canned responses, and away messages
- Integrations with CRMs, calendars, HubSpot, Slack, and Microsoft Teams
What business texting features are included?
10DLC-Compliant SMS & MMS
Business SMS and MMS from company numbers, registered for 10DLC.Shared Numbers
Shared numbers usable by multiple users, so the whole team can answer the main text line.Message Blasts
Message blasts / bulk messaging for announcements and promotions to opted-in contacts.Reminders & Drip Campaigns
Automated reminders and drip campaigns that cut no-shows and nurture leads.Keyword Auto-Replies & QR Codes
Keyword auto-replies and a QR code generator to start text conversations from print and signage.Canned Responses
Answer common questions in one tap with canned responses.Away / Auto-Responder
Away and auto-responder messages after hours so customers know when you’ll reply.History & Multi-Device Sync
Conversation history and multi-device sync across web, desktop, and mobile.Contacts Integration
Contact / address book integration so you always know who’s texting.CRM & App Integrations
Integrations with CRMs, calendars, and other systems, including HubSpot, Slack, Microsoft Teams, and more.Who is iSAFE Complete Business Voice for?
Small & mid-sized businesses
Enterprise-grade calling with no on-site PBX to buy or manage, and no heavy IT overhead.
Remote & hybrid teams
One business number and extension on desk phone, desktop, browser, and mobile.
Multi-location businesses
Connect every office on one cloud system with shared routing, extensions, and reporting.
MSPs & resellers
White-label, rebrandable portals, invoices, and client apps to sell UCaaS under your brand.
How much does it cost? $25 to $30 per user per month
One predictable monthly price per user, depending on the features and add-ons you choose. No on-site PBX equipment to buy, house, or maintain; use the desk phones and devices we provide or softphone apps. Try it free for 30 days with no risk or commitment, then contact us for an exact quote.
Frequently asked questions
Is your business texting 10DLC compliant?
Yes. Business SMS and MMS are sent from company numbers registered for 10DLC (10-digit long code) application-to-person messaging in the U.S.
Can I text from my existing business phone number?
In most cases, yes. Your business numbers can be text-enabled after 10DLC registration. Contact us to confirm for your numbers.
Can multiple employees share one texting number?
Yes. Shared texting numbers can be used by multiple employees, with conversation history synced across devices so anyone can pick up a thread.
Can I send bulk text messages?
Yes. Message blasts / bulk messaging are supported for contacts who have opted in to receive messages.
Can I send automated appointment reminders?
Yes. Business messaging supports automated appointment reminders and drip campaigns sent from your company number. Recipients should opt in to receive messages.
What are keyword auto-replies?
Keyword auto-replies automatically answer when someone texts a specific word, for example HOURS or QUOTE. Pair them with the QR code generator for flyers and signage.
Does business texting integrate with HubSpot, Slack, or Microsoft Teams?
Integrations with CRMs, calendars, and systems such as HubSpot, Slack, and Microsoft Teams are available. Availability can vary by configuration.
How much does business texting cost?
Business messaging is part of iSAFE Complete Business Voice, with plans from $25 to $30 per user per month depending on features and add-ons. Try it free for 30 days.
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